Resources For Older Adults During the COVID-19 Pandemic

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Get Help with your basic needs for crisis relief, food, medications, safety and more.

Services indicated as Free are free of charge.

Services indicated as  $require a fee.

Crisis Relief and Mental Health: People to help during crisis and distress. Free

  • If you are suicidal, please call 911. People are ready and waiting to help.
  • National Mental Health Services Administration Disaster Distress Helpline: 1-800-985-5990. Call or Text.
  •  The Institute on Aging Friendship Line:  1-800-971-0016. If you need a friendly voice or support, The Institute on Aging Friendship Line is available 24/7 year-round in English, Spanish, Mandarin and Cantonese.
  • The Disaster Distress Helpline: 1-800-985-5990. A 24/7, 365-day-a-year, national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster including COVID-19.
  • Managing your anxiety & managing your time: by the National Mental Health Services Administration. For additional coping strategies:
  • San Francisco Benefits and Resources Hub1-415-355-6700 by the Department of Disability and Aging Services (DAS). The DAS Hub can also connect you to In Home Supportive Services, Adult Protective Services, case management, and home-delivered meals, as well as the emergency volunteer services that DAS has put together for people who are COVID positive or must shelter in place and don’t have a support system.

Food: From home-delivered meals to shopping with pickup or delivery, here are resources and information to help you meet your nutrition needs.

  • Meals with delivery or for pick-up in the SF Bay Area. Most services require an application and charge a small fee $ unless otherwise indicated.

    • San Francisco
      • Glide Daily Free Meals Program Free 
        No eligibility requirements.
         
        Phone: 1-415-674-6037.
        330 Ellis Street at Taylor 94102.

        Special breakfast service reserved for seniors, families and adults with disabilities each morning from 7:30 – 8:00 am. M-Sun 8:00 - 9:00 am American breakfast & Vegetarian available (Call for details). 12pm-1:00pm American Lunch, 4:00pm-5:00pm American Dinner
      • Kimochi: 1-415-931-2287. Home-delivered meals within SF for homebound seniors 60+ y/o. The Home Delivered Meals program also has the additional benefit of a weekday check-in and socialization with our delivery staff or volunteers.
      • Meals on Wheels – San Francisco: 1-415-355-6700 (SF Department of Aging and Adult Services). Home-delivered meals within SF for homebound seniors 60+ y/o.
      • Project Open Hand - San Francisco: 1-415-447-2326. Home-delivered meals within SF for eligible applicants with a variety of critical illnesses.
      • San Francisco-Marin Food Bank: 1-415-282-1900. Find food assistance in SF and Marin and help enrolling in CalFresh (food stamps). Home-delivered food boxes (in SF only) for seniors age 60+ y/o or adults with disabilities.
      • San Francisco Aging and Disability Resource Centers
        These centers are located throughout San Francisco for free information and assistance on food access (and other issues) affecting seniors and people with disabilities. Many are currently providing meals to-go for a low cost.
      • San Francisco Village’s Paid Meal Delivery Services page.
         
    • East Bay
      • Alameda County Community Food Bank
        Emergency Food Helpline: 1-510-635-3663. 
      • J-Sei - Berkeley: 1-510-654-4000. Home-delivered Japanese meals for people 60+ y/o who have difficulty leaving home.  Deliveries within Berkeley. J-Sei is a multi-generational and multi-cultural organization with its roots in Nikkei values and culture. Serving older adults, senior assisted living, and families and younger generations. 
      • Meals on Wheels – Alameda County: 1-510-777-9560. Home-delivered meals within Alameda County for homebound seniors 60+ y/o.
      • Project Open Hand – East Bay: 1-510-622-0221. Home-delivered meals within Oakland for eligible applicants with a variety of critical illnesses.
         
    • South Bay
      • Meals on Wheels – San Mateo County (Peninsula Volunteers, Inc.): 1-650-323-2022. Home-delivered meals for people 60+ y/o.
      • Second Harvest of Silicon Valley (Food Bank)
        Request a call by filling out a form on our website. Text “GETFOOD” to 1-408-455-5181, or phone 1-800-984-3663 Mon-Fri 8am-5pm. Staff Speaks English, Spanish, Vietnamese, Cantonese, Mandarin and Tagalog.  Three-way interpretation available for other languages. Afterhours – Call 211, which is available 24/7 in multiple languages.
         
  • Shopping. $ Grocery story delivery options vary by location. See Websites or contact local stores for details, and ask delivery services about “touchless” delivery options for food to be delivered without direct contact at the door.

  • Ordering and Delivery Services (Independent). Products and services may be ordered online for delivery. See websites for details and ask delivery services about “touchless” delivery options for food to be delivered without direct contact at the door.  $unless otherwise indicated

    • Sign up with SF Mutual Aid if you need help shopping or having goods delivered. Although delivery is FREE, you will need to pay for the products that you purchase. Free
    • Caviar: order food from restaurants for delivery or pickup.
    • DoorDash: order food from restaurants for delivery or pickup.
    • Grubhub: order food from restaurants for delivery or pickup.
    • Postmates: order food (or other products) for delivery in San Francisco or the East Bay.
    • Uber Eats: order food from restaurants for delivery or pickup.

Internet: Tools to maintain your connections online.

Medications and Other Pharmacy Supplies: How to arrange delivery and find helpful supplies.

Safety and Security: Reduce medical, financial and legal risks to increase your safety and security.

  • The Elder Abuse Prevention program at the Institute on Aging and Open Door Legal developed this FAQ to spread awareness about red flags and common COVID-19 scams and let people know where they can turn for help for services and legal aid in San Francisco.

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