Anna Hines nominated for Nursing Excellence Award!

Anna Hines, FNP, MPH has been nominated for the UCSF Nursing Practice and Professional Development Award. Being recognized by her peers is a meaningful honor and a reflection of the impact she has made.

Here are the details of Anna's nomination:

Nominator: Mitchel Erickson

Nomination: Anna Hines has exercised extraordinary independence and innovation to improve patient experience in the UCSF Parnassus Emergency Department. While recognizing the challenges for our older adult patients with behavioral expression concerns, a desire to circumvent both chemical and physical restraint use, and ease the care concerns of nursing staff, she began investigating the use of music as an alternative approach. This has disseminated across ED attendings, nurses, APPs, trainees, and students as the ED grapples with extensive boarding concerns and less desirable hallway evaluation and care. There is interest in expansion of the intervention to inpatient settings as a powerful tool to reduce delirium, boredom, and behavior expression escalation. The benefits ease caregiver distress As a NP on the Age Friendly ED Consult Service, she explored the current research and sought out experts across the UCSF organization with a similar focus on the use of music to mitigate the distress of patients and staff while promoting a safe workplace. The use of music with patients with dementia or experiencing cognitive change has demonstrated avoiding more assertive interventions. Her approach to collaborate with researchers and clinicians in geriatrics, emergency medicine, neurology, nursing, and music therapy touches on every UCSF PRIDE principle. What started with using Spotify on her cell phone has progressed to iPads and mini-music devices using wireless headphones following her securing a grant from the Patient Experience Team. More than 140 patients have documented benefit.